Refund policy

All sales are final. We do not accept returns or exchanges for change of mind, incorrect product selection, or opened/used skincare products.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We will review the situation and, where appropriate, provide a replacement, store credit, or refund.

To maintain hygiene and product safety, opened skincare products, used beauty devices, and products that have been tampered with are not eligible for return.